Error Messages

If there is a problem finding the 963 on the TCP/IP network when attempting to access the 963 Server from a client standard error messages are displayed by the web browser. These messages are determined by the browser itself, and may be of the type the user is familiar with from normal browsing. If a connection is made to the 963 Server, but for some reason access is denied to all or part of the 963 Server, the following error messages are provided by the 963 Server.

Error Message

Description

Exceeded Licence Count

The maximum number of clients allowed by the current licence for 963 Server is currently logged on. Try again later, or contact one of the currently logged on users, and ask the user to log out.

Log Out

963 Server has logged the user out of the system automatically. Close the Web browser to complete the logout.

Permission Denied

You have attempted to access a part of the 963 Server for which they are not authorised. Contact the person in charge of the 963 Server to verify that you have permission to access the requested resource.

Out of Hours

The workgroup is linked to a diary group, and the user is trying to log in outside the permitted hours.

Config Session Denied

You are not authorised to configure IQ controllers. Contact the person in charge of the 963 Server to verify that you have permission to access the requested resource.